Please allow up to 3 days for your order to process.  It may take another 1-2 days for your order to be shipped. Once your package is shipped, you will receive a Tracking Number via email - please allow 3-5 business days after your order has been shipped for your package to arrive.

Once your order has been shipped, please contact USPS or UPS for all updates regarding the status of your package.  We are not responsible for any lost or stolen packages.  If your shipment has been marked as "Delivered", please verify your shipping address and contact your local post office to inquire further about your package.

All sales are final.  If you have a question regarding your order, email us within 5 business days and provide your name and order number.  No returns or exchanges will be accepted.

Questions?  Email us at hello@whyiball.com and we'll respond to all messages within 48 hours.